VERBAL DE-ESCALATION V2

In this lesson students will accomplish the following:

 

  • The student will be able to identify indicators of an agitated person.
  • The student will understand the importance of buying time.
  • The student will be able to identify how to take a situation from crisis to calm using verbal de-escalation.
MAKE SURE TO COMPLETE THE ENTIRE LESSON BEFORE TAKING THE QUIZ.  YOU MAY REVIEW ANY PORTION OF THE COURSE BEFORE TAKING THE QUIZ.  YOU WILL NOT BE ABLE TO TAKE THE QUIZ UNTIL THE TIMER RUNS OUT AND IS ON ZERO “0:00”.  THERE IS A TECHNICAL SUPPORT PAGE JUST BELOW THE COURSE.  YOU MAY REFER TO THE SUPPORT PAGE IF YOU HAVE QUESTIONS.  THE QUIZ BUTTON WILL APPEAR BELOW THE SUPPORT PAGE WHEN THE TIMER RUNS OUT.

Note:  This course is 20 minutes long.

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