VERBAL DE-ESCALATION KY ELECTRICIANS 2-Hrs | APB

Course Content

Lessons Status

1

WHO CAN USE VERBAL DE-ESCALATION (GB)

2

MANAGING CONFLICT (GB)

3

UNDERSTANDING COMMUNICATION (GB)

4

UNDERSTANDING BODY LANGUAGE AND PERSONAL SPACE (GD)

5

DE-ESCALATING A SITUATION FROM CRISIS TO CALM (GB)