Course Content

Lessons Status
1

Kentucky Plumbing Code Section 1

2

Kentucky Plumbing Code Section 2

3

Kentucky Plumbing Code Section 3

4

Kentucky Plumbing Code Section 4

5

WHO CAN USE VERBAL DE-ESCALATION (GB)

6

MANAGING CONFLICT (GB)

7

UNDERSTANDING COMMUNICATION (GB)

8

UNDERSTANDING BODY LANGUAGE AND PERSONAL SPACE (GD)

9

DE-ESCALATING A SITUATION FROM CRISIS TO CALM (GB)